Privacy Policy

Information We Collect

To provide you with a seamless hospitality experience, we collect the following types of information:

• Personal Identifiers: Name, email address, phone number, and physical address.
• Identification: Government-issued ID details (Aadhar, Passport, or Voter ID) as required by local law for guest check-in.
• Payment Information: Credit/debit card details and billing addresses (processed via secure, encrypted payment gateways).

How We Use Your Information

We use your data strictly for business and safety purposes:

• Booking & Reservations: Processing your stay and water park ticket purchases.
• Communication: Sending booking confirmations, updates, and occasional promotional offers (which you can opt out of at any time).
• Safety & Security: Utilizing CCTV in public areas of the resort and water park to ensure guest safety.
• Legal Compliance: Meeting mandatory reporting requirements for local police and tourism authorities.

Data Protection & Sharing

We do not sell your personal data. We only share information with:

• Service Providers: Trusted third parties who assist in operating our website and processing payments.
• Legal Authorities: When required by the laws of Bihar or the Union of India.

Guest Responsibilities

• Accuracy: Guests are responsible for providing accurate contact and ID information.
• Facilities Use: By using our RFID lockers and water park facilities, you agree to the temporary collection of usage data for operational efficiency.

Cookies

Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though this may limit some website functionality.